My local Chrysler dealer just got in the third storage bag and it too is broken and severely warped. I called Chrysler Customer Service again and I am waiting for a return call. Customer service said they will get back to me within two or three days. I will keep you posted. The workers at the Chrysler warehouse must not care about their customers. If I worked in the warehouse and got two returns on broken and warped storage bags, I sure as hell would make sure that the next bag I ship to the dealer is not broken or warped. Where is the quality control?