Car has been in shop now since Wednesday. I have yet to hear from the service department.

I know I can start contacting Chrysler through the regular methods listed in the owners manual. Seems to me this will take some time.

Does anyone know how to find out who the regional service tech is for my area? If so, how do I reach that person for a face to face?

This coming Friday the car will have been in the shop for a safety issue for 30 days of the last 45.

I don't want to pay an attorney and would rather work this out with Chrysler. I just don't want to get lost in their maze of corporate crap.

Thanks for any help. This forum has been very encouraging so far.

Scott

(By the way, you don't get the looks in the loaner Pacifica I have than you do the Crossfire...as if your voyeurs didn't know.)