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Old Mar 7, 2004 | 10:13 PM
  #14 (permalink)  
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deco
Joined: Mar 2004
Posts: 83
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From: Chicagoland
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A lot of dealers and salespeople I suspect don't know as much about this car as you'd think. On my car's window sticker it said "Touring Gear" among the features and I asked if that meant the luggage, and NO ONE in the dealership knew what I was talking about. Never HEARD about any luggage. They all have the 'Net in their offices and I walked them through the site and showed the places where it says the luggage is stdd with every purchase. News to them! Dealer #2 (where I didn't buy) made out like luggage is an option and if I bought from them I would be getting something special because they made sure every car they sold had the luggage. Since I prefer innocent ignorance to BS I bought from Dealer #1.....but the point is Chrysler apparently has not done a good job of letting their sales organization know about this feature. And you'd think every salesperson, in downtime, would memorize every line on chrysler.com, but not so.....they are selling a lot more Libertys than Xfires....
 
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