Originally Posted by deco
A lot of dealers and salespeople I suspect don't know as much about this car as you'd think. On my car's window sticker it said "Touring Gear" among the features and I asked if that meant the luggage, and NO ONE in the dealership knew what I was talking about. Never HEARD about any luggage. They all have the 'Net in their offices and I walked them through the site and showed the places where it says the luggage is stdd with every purchase. News to them! Dealer #2 (where I didn't buy) made out like luggage is an option and if I bought from them I would be getting something special because they made sure every car they sold had the luggage. Since I prefer innocent ignorance to BS I bought from Dealer #1.....but the point is Chrysler apparently has not done a good job of letting their sales organization know about this feature. And you'd think every salesperson, in downtime, would memorize every line on chrysler.com, but not so.....they are selling a lot more Libertys than Xfires....
this is too much to be coincidence or rampant stupidity. my dealer played dumb on the luggage too as did the dealers for half the people on this board. i really do think chrysler is telling 'em to downplay the luggage and only come thru if pushed.
or, sometimes a cigar is just a cigar.
dan