Yes, women may be taken advantage of (or simply ignored) in male dominated automobile repair situations. My wife hates dealing with any car stuff so I'm elected. My suggestion is to find a male friend that will accompany you to deal with the CF (at mercedes once to is towed). The CF is a wildcard for repairs. The Chrysler service techs (my experience) don't like the CF because it is not really a Chrysler, just may have the Chrysler emblem on the exterior. Find a friend to assist you and see if the Chrysler warranty will cover repairs (most likely a reimbursement to you) from the warranty you mentioned. The warranty service may have towing reimbursement, mine does. Also, all 3 warranty repairs on my CF acquired 2 years ago all entailed DETAILED discussion with Chrysler repair managers and also Chrysler warranty inquiries. Frustrating. You will get this resolved, stay on it, I wish I could be more helpful!