Re: JD Powers
I also if part of the issue is the price tag on the Crossfire; that is, do people have higher expectations based on the price? Against this argument is that the others listed are at least as expensive as the Crossfire, but they are rated higher in customer satisfaction. The Tbird, especially, is a very good car (I like it a lot), but was overpriced (it has a V8, which drives up the price, but many of the interior materials were very cheap).
My primary issue with the Crossfire is that it was based on the SLK, which had many technical issues and quality problems. I had hoped that these were worked out prior to release of the Crossfire, and I expect that many of them were (at the very least, the Crossfire doesn't suffer the problems associated with the retractable hardtop on the SLK). I'm still trying to get a handle on the quality of the Crossfire overall.