Originally Posted by Idaho
I don't put too much stock in JD Powers or Consumer Reports, both agencies are suppose to be non-biased but if you have followed their reviews over the years you will notice that almost all the Japanese cars get the highest rating. It is so obvious in the details of their reports that they are jaded against all the American manufactures. Both agencies have also been very critical of all the Mercedes Benz line so it is no surprise that the Crossfire was doomed to get a mediocre rating. What is obvious since we all own Crossfires and are members of this forum, that we do not necessarily with their reports or we would have bought different cars.
Biased, I really don't think so.
How many times have you heard/read that American car makers admitted quality was lacking for many years in their products and were playing catch-up?
As for MB, they too have admitted they are trying to overcome a decade of poor reliability ratings.