Originally Posted by PAULW
I have not been polled by anyone but...
Well Guys and Gals, Who gives a Crap... I just don't care what anyone says or how they "Rate" what I have. I get EXCITED every time I get in mine and That is what I care about. I knew when I bought it what it was, it is a concept car that was built in limited runs and would have inherent issues due to limited exposer including dealerships. I did although think MB would step in and pick up when Chrysler dropped the ball to turn XF buyers into MB owners.
Still I love my XF...
I posed the original question because I don't have a Crossfire and am trying to figure out how good and reliable the car is. If JD Powers is correct, many Crossfire owners don't rate the car as highly as owners of some other cars (notably, the S2000). But, it's quite possible the posters here are correct, that the ratings are more subjective than JD Powers will let on. Also, it's possible there are other circumstances, such as brand perception and expectation, that affect the ratings. I think people "expect" an MB product to cost more to maintain than a Honda product, so they may rate MB lower before they even drive the respective cars. Having said that, if you go to an S2000 forum, you may be surprised by their perceptions of Honda dealers. Many have said they wish the S2000 were badged as an Acura in order to get the excellent service of Acura dealerships rather than the poor service of Honda dealerships.