Originally Posted by
lildaddym
Chrysler knows nothing about goodwill...
To All It May Concern: check safercar.gov & you will see they are going to decide to investigate, or not, the safety aspect of our window detachment. This is from NHTSA/ DOT (National Highway Traffic & Safety Administration) click on investigations. If you filed a complaint, thank you, you can file a "thank you" for looking into this also. They will decide if this is a safety related defect that is either reasonable OR Unreasonable, clearly an arbitrary decision. Offer your opinion now.
Chrysler will state: top warranty of 2011 was for customer satisfaction only; not safety related. NHTSA may agree that detached, fixed rear window with electric heated defrost, & potential flooding in vehicle, is somehow not an unreasonable risk to safety. LET THEM KNOW WHAT YOU THINK, please & thanks.