Wish me luck-After filing a complaint with NHTSA, driving back and forth to the dealership, and numerous calls back and forth with Chrysler, my 08 Crossfire is scheduled to have a completely NEW top put on this Friday along with a rental while the work is being performed. When they tell you no, ask to speak to their Supervisor and continue the upward chain until you get someone willing to do something about this issue. This isn't normal wear on the vehicle. It's a defect and a safety concern. My car hasn't been fixed yet, but I have hope for the near future!! It's going to be nice to be able to remove the pillow from the back window and once again, be able to put the top down. We shall see.