Keep in mind a dealerships are like barbers... some you just wouldn't let touch your hair... same with your car.

Look around for another dealership... talk to customers in the service department. And make sure at least 90% of them are happy with the service.

I did that after we bought our previous car which was a 2002 Chrysler Sebring GTC Convertible.

I will always go back to these guys for service as they will even let me watch from outside the bay if I wish and have gone the extra mile for me. (When I had a minor transaxle pan seal leak on the Sebring, the mechanic not only changed the seal and fluid, but threw in a new filter from his 'stash' and said not to mention it).

Hope that helps you...