Originally Posted by
XFIRED-TX
Well, add our car to the list. Yesterday afternoon the rear window fell down on the bottom and upper left hand side. I checked the Chrysler recall site and it says my VIN is not covered. They are saying this because of what I feel is a loophole. When we bought our Crossfire from Preston Chrysler in Dallas in late July 2005 (within 10 years), my wife wanted a black convertible with the two-tone vanilla interior. The owner of the dealership, a personal friend, searched for hours and called me back and told me that there were only 2 currently available in the whole country; one in Wisconsin and one in Delaware. My friend worked out a deal with the dealer in Wisconsin and the car was shipped to Dallas in an enclosed van. I purchased it new from the dealer in Dallas. Chrysler says the car was delivered to Wisconsin so it is not included in the extended warranty.
There has been a long a confusing discussion in this thread regarding what constitutes a car that falls under this X31 extended warrantee. The way I see it, my Crossfire is under 10 years old and purchased in Texas. I bought the extended warrantee for 7 years 100,000 miles. The car has 30,000 miles and has always been garage kept (probably why it took almost 10 years to fail). Chrysler has agreed to open a case and I took it to a dealership today. I am determined to get this resolved in my favor. I don't believe it should take that much effort for them to realized that the car was purchased new in Texas and include this VIN in the warrantee. We shall see.
Sorry to hear that your Roadster has joined the vast majority. Quite simply, even with Daimler out of the picture, by Sep/2011, Chrysler had an ever growing problem that required SOME action. In order to limit costs; they only informed & offered their new warranty to owners of the Vin numbered cars that were shipped/delivered to the 9 States. (Did not have to be original owner and where the car was located after delivery did not matter & only 2005 model year). So the restriction is stating that ONLY that group was somehow made with defective roof tops, which ALL of the complaints clearly contradicts.
File a complaint on safercar.gov (Mr. John Abbott is the NHTSA Investigator: Tell him your experience @ (202) 366-5221) This is a critical Structural failure of the entire roof top creating a true safety hazard.
Once upon a time; convertible tops were not made with durable long lasting material (ie. plastic windows w/ flimsy vinyl/ fabrics). Tops of the past 10 or 12 years are vastly superior in durable design, especially the imports and some domestic makes. A minimum 10 year lifespan has shown to be the new normal, including window attachment.