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Old Mar 12, 2004 | 12:45 PM
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NJspeed69
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Joined: Jan 2004
Posts: 459
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From: New Jersey and New York
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Worth a shot huh? The thing about warranty is that Chrysler reimburses the dealer for doing the work - in most cases, the dealer does not incur any cost. So you can understand that dealers are usually more than happy to do the work, since Chrysler pays them for the labor. In some instances, Chrysler will want the part, in this instance a tire, before they issue a ruling on whether or not warranty will cover it. But in most instances, the dealer will just use a computer program to report the problem, they get the OK right away.. and the item will be replaced - the damaged item then sits on a dealer shelf somewhere for 6 months. The ideal situation would be to get you a new one at no charge, before sending the old one back - then if Chrysler rejects the claim, only then is the dealer liable for the cost.
(I used to process warranty claims for a dealer)
 
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