Yes, I'm here Mark, but frankly I didn't want to touch this one
The statement
Called AAA for a jump and this tech didn't know positive from negative and sparks went flying.
gave me a heart attack, in the past if anyone ever hooked up the battery backwards, almost ALL the electronics in the car got toasted
I'd call AAA and get someone in senior management on the phone and tell them that their tech fried your car, and what do they intend to do about it ?