They should replace the fan motor assembly. When mine was done, the mechanic twisted off the clip that holds the wiring harness to the fan shroud (the idiot wasn't smart enough to unclip it). Had the service manager order a new shroud and give it to me to replace (took about 15-20 minutes). Others have had their air box/engine cover scratched from them mishandling it. Check it over good after the work is done and before you leave the service area. Good luck.