I don’t think there is any misunderstanding, at least not on EC’s part. They quit doing free retunes 2 or 3 years ago.
Which is fine, but was not the case when I bought. that rule should apply to those who bought once they came up with that rule, and those customers agreed to it.
Originally Posted by
velociabstract
When they changed from the free retunes, the new deal for prior tune purchasers was a discount on the retune. Something like $40. I've been on the same tune for 6 or more years so I'm not exactly up to date on the changes in what's charged and when.
Les
Thanks for letting me know, if that's the case, I will inquire and see what happens. I would be fine with that, I realise that they have to run a biz, so do I.