Guys - I'm well aware that without either access to replacement units or a bypass module the cars can be rendered worthless at a moments notice. I think their refusal to either stock parts and promptly deliver them at a fair price is unfathomable. Why wouldn't they want to keep selling the parts when there is a steady demand? Why don't they solve this situation by ordering some from Siemens and putting them in inventory. They have surely been a profitable item for them in the past as is their installation at the dealerships. Who knows why they don't fix this problem when it can be done so easily.

Now that upper level management is aware of it they can't say they didn't know. So refusal to correct this snafu is now deliberate, not just a matter of some issue "falling through the crack." By not doing this when they know about it they are deliberately harming their customers who are in instant jeopardy of suddenly finding themselves with a worthless car. If they won't fix this when we are just asking, then we will need to demand they do it, or suffer the consequence of the potential loss of sales publicity could bring about.

If/when the media looks into this it may spur them to action. I've been left with a car I can't repair and use since 2018. This had been a problem they left unaddressed for years. Maybe social media can bring this to the attention of the car buying public. Maybe a publicity campaign along the line of "BEWARE! Chrysler can screw you just like they did 75,000 others who bought a car from them." or "FIAT CHRYSLER AMERICA SCREWS VETERANS WHO BOUGHT FROM THEM."

I've been asking nicely, hoping to inform them of a problem they might not have been aware of, but recent research, lots in the Forum archives, proves this has been a serious issue for a long time. Complaining to a dealer is useless - they, in a way, are also being harmed as they lose this repair business.

We need to keep hammering away at them. Anybody who wants to copy my stuff and send it to local media, or local TV Tip Hotlines, be my guest. I don't use Facebook or Twitter, so I can't do much there. Don't even have a smartphone - still with the clamshell. So any of you that want to spread this wider, feel free.