Scott M - I don't think it is in any way asking something unusual for the manufacturer to stock/supply a part for a car this age. With the Crossfire sitting, my daily driver is my 2001 Sebring Limited rag top. It has about 101K on it, the Crossfire 60K-something. When I repair electrical issues and have the shop do mechanical stuff like brakes, belts, shocks, etc. I have instant choices of parts in all price ranges from OEM to Bangla-trash. I just plunk the computer and it may say "leaving in 32 minutes" or a bit later, but I can get 5 deliveries a day from World Pac to the shop in Downers Grove, IL.

That's what really ticks me off. Chrysler foisted these cars and parts and systems (like the circulating ball steering) on the public and then refuses to back them up. I'm not asking them to do something special, I'm asking them to do something right. Why don't they just call Siemens or MB and buy a hundred of these things at $270. and have them Fed Exed to wherever they need to go and just charge the $550. - Isn't a 100% markup enough? Wouldn't it be a good move to help their customers out? This is the way a conscientious company and management acts. Ignoring, giving lame excuses, is a sign of insecurity and weakness. If the guys at the top can't delegate this and get it done in a week, they are weak. If I was CEO I could call the top guy at MOPAR, tell him "My secretary is bringing you an issue Want done NOW. Do whatever it takes to remedy this problem and get back to me when it's done. No later than Friday noon."

If these people are finally aware of this and can't get that done, FCA has more serious problems than we think. The devil is in the details, AND how you deal with them.