I assume, if he actually purchased the insurance, he would have to make the claim for loss and damages?
thars right but he removed his post that he and I had about the purchase. I waited a month before posting this post

I would try with the post office about the insurance, about it being dropped and damaged, say their was more in the package like the yoke and cover that is missing.
I did and they said the person that insured the package is the one to file ,,and of course he is now off to la la land because he does not answer the phone or the text or email.