items to be remedied... (prior too warranty expiration).
~ passenger mirror replacement (motor sticking during power adjustments).
~ cup holder replacement (color off after prior replacement).
~ console replacement (due to coating pealing & color mismatch).
~ door panel replacement (passenger & driver side due to creaking of loose plastics).
~ door speaker replacement (all 4 due to popping/blown).
~ driver seat heaters (upper & lower)... upper foam & lower foam including leather surface on lower area.
__________________________________________________ _
i dropped the car off on friday at 8 am, august 25th... stopped by to check on the car... no movement until monday late day.
on wednesday, august 30...i receive a call from service... your car is complete and ready for pick-up. i attempted to pick up my car and noticed the seat was not replaced/repaired and the console & cup holder was not replaced... all other scheduled work completed. i tell them to take their time... i want the job to be done correctly & not rushed. i drive off in my loaner.
i receive a call today... thursday, september 7th... your car is complete and ready for pick-up... upon inspection... the cup holder & console has now been replaced... a corrected color match.
now the bad... after a through inspection... the seat covering at the front is still loose... the seat at the rear of the lower pad is now loose at the bracket. the steering wheel leather is scratched & gouged in two places... the new console side is scratched... the upper/forward console area is scratched... the seat back plastic cover is scratched... the plastic around the net behind the seat is scratched... scratched the side seat control levers... the sill plate is scratched (even though i covered it with 3 layers of duct tape to protect it).
total warranty bill to chrysler for the above repairs... $3,822.88. and now because of an inexperienced/careless technician... the bill will be much higher than the above.
the service manager has agreed to order all new replacement parts to make it like new again... and repair the seat as needed.
what a nightmare... it never fails... you take your car in to solve one problem and you end up with many more.
i had to vent... thanks for listening.