They hate my guts too. In fact the chrysler tech has told my father that he will no longer work on my car. I took it in for the recall radiator fan to be replaced and they scratched my engine cover. When they called me for the follow up call I told them about it. He (chrysler tech) told my dad I was nit picky, and he would no longer work on my car. I had my oil changed Tuesday, and told them I still have the problem with the interstate speed rear end noise. They wrote it down on the ticket, but the service manager told the tech not to check for it.
I'm going to call chrysler in a little while and if that doesn't get me anywhere I'm ready to pursue the lemon law.