STOP!!!

Those who have the misfortune of having a problematic crossfire, it is not Chrysler's fault, not the dealer's fault, not the technician's fault, IT IS actually your own fault!!! In my view.

I had alot of problematic vehicles to sell and service throughout my years while dealing with problematic customers.

You all know that old saying: THE SQUEAKY WHEEL GETS THE GREASE FIRST.

SOMEONE SUGGESTED A POLL. FINE. IT WILL GOOD TO SEE THE PERCENTILES. BUT MY CONCERN IS CUSTOMER SATISFACTION. STRENGTH COMES IN NUMBERS. GROUP UP AND START SOME KIND OF "CLASS-ACTION" ATTACK ON CHRYSLER. IN OTHER WORDS, DEVISE A PETITION (OF EMAILS TOO).

WHILE THE PAPER WORK IS WORKING UP AT HQ, YOU SHOULD BE MORE HARSH WITH THE SERVICE DEPARTMENT. DEMAND TO SPEAK TO A GENERAL MANAGER. IF HE IS NOT THERE, THREATEN TO WAIT!!!

BE A LITTLE LOUD. DEALERSHIPS HATE LOUD CUSTOMERS!!! BAD ENVIRONMENT FOR WOULD-BE CUSTOMERS OR ANYONE WITHIN EARSHOT.

ANOTHER TECHNIQUE IS... I HAD A GROUP OF PEOPLE PICKET THE FRONT OF MY ESTABLISHMENT!!! WITH SIGNS CLAIMING THAT I WAS A CROOK!!!

THESE PEOPLE ALWAYS! ALWAYS! ARE PRIORITIZED!