Originally Posted by
elevy333
Well, I appreciate you reaching out. I checked the clips on the back and they do not seem to be broken. I'll try to add pictures of the back when I can.

I hadn't seen where you tried cleaning out all the sand/dirt in the clips before attempting installation. Also, after you clean them add a small dab of petroleum jelly around the upper clips, then use something soft to tap them on (like a rubber mallet). Good luck!
.