SRT6, thank you for the reply. I have 18" on the front, 19" on back. I too questioned (down the road) why if their machine couldn't align 19" wheels what possible relevance that has to front end alignment of 18 inch wheels? Somewhere along the way someone told me (whether they were correct or not is another story) that when you get a "front end" alignment there is some ancillary involvement/treatment of the back wheels too, so the machine must be large enough for the rears too. Do you believe this is correct? If they in fact could've done the front end alignment because the 19 inch (rear) wheels were irrelevant, that is more fodder for when I write them my gripe letter. I believe I should be refunded by B Service costs for all but the oil and other "parts." If the balance of the "labor" was a check over they should've caught the cupped tires; the service manager already so admitted that to me on the phone. It wouldn't be much money back (under $100) which is a drop in a bucket compared to the cost of this whole ordeal, but it's the principle of the matter. I may not get it but I'm gonna try.

I drove for awhile after hitting the pothole (about 6 weeks) before bringing it to the dealer for the B Service and alignment. It was then another couple weeks (and one long trip) before I got it someplace else after the dealer couldn't do the alignment. It was prior to the dealer visit that the pulling started, not until the long trip that the vibrating started. In my prior car (Mercury Cougar) hitting a pothole would've never caused the scope and depth of these problems. I've certainly learned my lesson about how much more serious hitting a pothole is in a performance car. Didn't help, of course, that I got extremely bad service and extremely bad advice from both the dealer and the chain along the way.