Originally Posted by Steve in SoCal
After the steering gear was replaced, the dealer couldn't center the steering wheel and check the alignment because their alignment machine can't handle 18-19" wheels. So they sublet out to Big O tires on Friday and after detailing the vehicle yesterday(Saturday), I noticed there is damage to both the front and rear wheels on the left side of the car. Barely visible, so I'm willing to ignore it. But my concern is >>>> will the damaged area discolor and/or rust? (See photos in my gallery) If so, I need to go back to the dealer and haggle over it. (I'm sick and tired of taking the car in, it's been in the shop a total of 6 days since I bought it on 2/22.)
I'd be in the General Manager's office first thing tomorrow morning screaming. Sadly, Bubba's tire shop will swear they didn't do it, that you must have hit several curbs on the way home, and will try to weasle out of doing crap for you.
They don't offer to repair, I'd document the hell out of the incident, type up a nice fax letter, and start broadcast faxing it to your dealer, Bubba's, the local BBB, Chrysler regional, Chrysler HQ, etc. etc. Make sure your cover sheet has ALL the people you're faxing it to listed prominently.