I feel your pain as far as Avondale Chrysler is concerned. I took my car in for minor warranty repairs a year ago because it was close to work. When I returned to pick it up, all the trim parts had to be ordered but they supposedly fix my sticking ignition switch. Looked the car over for any damage and low and behold found some pretty bad scratches on the door sill that were visible with the door closed. Gave me a sic feeling in the pit of my stomach. I went ahead and let it go figuring everyone makes a mistake every now and then and figured the dealer would just deny it anyways.

Returned the car a few weeks later because rest of parts arrived. But this time I took the time to tape up the door sills on both sides with 2 layers of tape. Picked the car up all trim items looked except new center console did not arrive. Looked car over again. You would think that with tape all over the door sills would set an alarm off in the head of what ever jerk worked on my car, to be careful. Oh no they still scratched the s#^(t out of my door sills through both layers of tape. Well after screaming and yelling they gave me no problems, I was ready to kill. Needless to say after they said they would repair it, which is another story in itself. I told them I would have it repaired correctly by someone else and at my own cost. I also told them to send my console back because I would never use them again even if it was to change the oil in my lawn mower.

Stay away is all I have to say. Thanks for letting me vent.