Re: BAS top window trouble
Just go give an update.
After consulting with the owner and with BAS be had purchased the top through a group buy on the forum and installed it when he moved to Florida last March. I purchased the vehicle in June...my guess is there is some kind of a manufacturing defect as I don't believe a Windows should start showing signs off detaching from the fabric after a little over one year of actually being on the vehicle.
Since I am not the original purchased, the warranty of BAS does not transfer to me. That is something a lot of companies do and I understand it, but from a customer perspective it's really just a way of getting out of repairing/replacing a faulty product as it would have failed for the purchaser as it would have failed for me.
Now, I do have to give BAS major pros as they agreed to work with me and are sending me a new top at a great price, which they didn't have to. So it's a little light but it doesn't solve the original disappointment with a top that started failing after one year on the vehicle (note: the group buy was in 2018 so the top is 5 years old technically but it only has been on the car since last March).
I would have honestly went with another company, had I not heard mainly great things about BAS on the forum and for the fact that they were willing to work with me. I hope this doesn't discourage anyone from using their tops as, like PizzaGuy said, there has only ever been two problems on this forum with their tops and none were concerning the window detaching so I guess I'm the lucky one with the one-pff scenario.