Re: "5-Star" Chrysler dealership service dept admits inexperience w/their own cars
You can request it but there is no guarantee that is who will be working on your car. The Service Manager told me that it was their prerogative to decide who works on what problems. They were not going to tie up their senior, aka highly trained, people to work on what they classified as general maintenance such as replacing weather stripping, adjusting windows, or changing oil. Even the manager of the dealership agreed with the Service Manager after one of their flunky's put in the wrong oil even after I had gotten quote when I scheduled the service. The odds of getting a Crossfire trained mechanic is going to even get slimmer since some of the original ones have changed garages. The best you can do is keep searching until you find a good service department, there are good one out there.