Re: "5-Star" Chrysler dealership service dept admits inexperience w/their own cars
Not trying to sound like a broken record but...
Most dealers techs work flat rate, that means the faster they work the better for them...
Not always a good thing.
Most dealers have 10% of techs that are good and 90% are young just out of tech school or just not good at what they do.
Sorry but too many times this is true...