Re: "5-Star" Chrysler dealership service dept admits inexperience w/their own cars
Oh yeah... we've all got our stories about indept dealers and mechanics, don't we? After I dealt with an inept dealer for over 4 months that could not locate my problem (after putting Chrysler on final notice), they finally admitted they had no one truly qualified to work on my car, even though they had a certified tech. Gggrrr...
So I was by DC told to take it to another dealer in my area and amazingly, they fixed it in three days!!!
After going through all of that pain, I found out that most Crossfire owners in my area use this dealer (Dayton Andrews) because not only do they have two techs that know our cars, they also own Crossfires!
So its a crapshoot... you get told they are trained & certified (blah, blah, blah) but at the same time, are not truly trained to work on our cars!
My advice? Find another dealer in your area and drop these guys and fast!