As was stated, we all have our stories of service. Personally, the reason I bought my crossfire from my dealer was not price, but it is in town, they were and still are a 5 star dealer, I met with and talked to the "officially trained mechanic", and was given a quick tour of the new equipment they had to buy in order to service my car. I figured that I had covered at least several if not most bases. Well... My first oil change was 3.5 quarts low, (I discovered and filled it with my own oil and the dealer did not even offer to replace it) the trained mech is now at another dealer and I was told that the viper or prowler mech was good enough to work on crossfires. I had to replace a rear brake light and of course they had none and had to be ordered. Now don't get me wrong, I'm glad and would buy this car again but am really disappointed with the appearance of service from a "5 star" establishment.