REPLACEMENT RADIOS AUTHORIZED!
 

I have an appointment today, 10 December at 2:30 to change out the invisible display radio with the visible edition. The replacement radio was ordered on Friday and arrived at the dealership Tuesday.

If you have the yellow on black and are not happy, I would suggest that you visit you dealer and demand a replacement.

:D

Has the TSB been released???
My service manager is just waiting for the TSB to order my new one.

cfiretech:

Is the TSB out? If so, please pass along the number...thanks!

new radio
 

Can you post a pix of the new radio when it's installed?

I haven't seen the TSB yet! I'll give them another week! I do have the new radio part # to give out if the TSB doesn't show up!

I was just at my dealership today here in northeast Ohio & asked about the TSB or any info available on the replacement of the radio due to the unreadable display. Both the service tech assigned to work on the Crossfire & the Service Dept staff checked with Chrysler. Their response was "no TSB yet" & as a result no radio change-out.

The tech indicated that he would let me know as soon as he hears about a release. He has been very service conscious & responsive so far.

If anyone else knows how to accomplish this, let us know. Unfortunately, I put the XXXfire away today for the winter. Any service will have to wait for April, '04

I have a picture if I can figure ou how to post it - it is installed!

OK - I posted the photo - someone is blowing smoke - in a southerly direction! If you do not put a little pressure - you have no force! ny number is 3838 - so do what you got to do!

Demand the new radio!!

ny number???

Sorry My Vin # 3838

Oh!!!! :)

TSB Info
 

Number : 08-036-03

Group : Electrical

Date : December 12, 2003

Models : 2004 (ZH) Crossfire (US MARKET)

Symptom : Radio Disp dim or hard to read in bright sunlight

Diagnosis : Dark Background w/ light characters (perform the repair)

Parts Required : Radio Part Number Z5114034AA

Special Tool : 9241 Radio Removal Tool


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I pulled all the above info from the TSB. It is not word for word, but has all the information the tech / dealer needs.

Thanks,

Thanks for the info. :)

:P Thank you, Thank you, Thank you. After all the run-around we got from DC "Customer Service" it is much appreciated. :P

My radio came in the other night. I will be going into the dealer tomorrow to have it replaced.

I'll have images taken and posted when it is completed.

You all are welcome. Just one of the many perks of working for the corporation. That and having a friend who is a Tech Advisor ;)

Talked to myt dealer today and he said "that's not in the computer yet and he knows nothing about it". Argg....

IMAGES of radio!
 

I'm very happy with the new display.

Here are some images. I took them with the deck off, deck on, deck on with head lights on, etc.

http://www.dfwsbr.com/crossfire/radio/

Installation took about 15 minutes tops!

On monday, I'll scan the TSB and upload it to my server in PDF format. You can print it out and hand them the offical form. It will provide all the information they need to get you the right radio and get them paid for the parts / labor.

Sorry the dealership is confused. They really should have contacted the technical advisor before turning you away. :roll:

The radio TSB wasn't in the dealership computer system yet as of friday.I will let everyone know when the TSB is finally out at the dealers.Should be this week! Trust me it will make it easier if the TSB is in their system!

Great I appreciate the post on when the TSB is in the system. He said until it's "in the system" he cannot/will not" do anything....