Well everyone i am sad to day that on 8-19-2005 i had to request a replacement crossfire. My crossfire has been in the shop for 31 days now and i am getting a little upset about it. I am a loyal mopar guy and understand that when a new vehicle comes out that there is the chance that you may get the one that is a piece of crap and that is the one i got. The problem is electrical and neither DC or the tech at the dealership can figure it out. i have a 1965 Formula S barracuda that has an electrical short and i gave up years ago trying to find it and now i have given up on the crossfire. First it was a door sensor and now they are telling me that it is a BCM(?) and you know how the rest of it goes. Anytime that you have to run out in your underwear at 2:30 in the morning ready to kick some ones as* and find out that the only reason that the alarm is going off is because your car is a piece of crap. Then only way to get it to turn off is unhook the battery you really have a problem. So if anyone out there has any input on what the problem may be or an input on what i should do please chime in.

PC Kansas mopar nut. C.U. = HP

 

Ouch sounds like one heck of a Lemon, but I'm sure your neighbors enjoyed the show, best of luck with the new Xfire.

 

PC. The other day my Crossfire alarm went off for no reason, and the only way I could shut it off was to get in the car and start the engine. It has not done it again. Does this sound like the problem you are having?

 

I know the feeling. My wife traded in her 2001 Saab 9-5 after only having it for 6 months. It was in the shop every two weeks for electric work. She ended up with a BMW 325i. She loves that car.

Oh yeah, my Crossfires been great. Really sorry to hear about yours. Hope the dealership does the right thing for you.

 

I had my RX8 for 24 days, 10 of which were in the shop. I loved the car aside from that, but I didn't want to deal with a lemon. Needless to say, I took a hit trading it in, but oh well, didn't need to bum rides to work after that.

 

Al, I wish it was that easy to get it to turn off. I couldn't even get the car to start when this happened. I really think there is a wire that is either grounded somewhere or just not connected. So i don't think they are going to be able to fix it. Today makes 32 days and no crossfire but they are letting me drive a FORD Taurus. haha (piece o sh*t) i thought my wife was going to kill me when that came home. She said why the heck are you driving a Ford?

PC

 

This might not apply in your case, but I had a similar problem on an old Impala of mine. The battery was weak or getting drained somehow, and when it's voltage got low enough just sitting there, the alarm would automatically reset itself, and when it did, it would go off. Sounds like yours is going off like this, and you mentioned that the car won't start when you do. If that's because it won't even turn over, then perhaps the battery has something to do with it.

 

Kansas Lemon Law

Good luck...

 

Kansas Lemon Law it is. I have written a formal request to have a replacement lets see how it goes.

Thanks All i will keep you posted.

PC

BTW I am just going to start driving my Barracuda. Cant stand the Taurus they gave me.

 

Maybe it's time to get rid of the "Cuda".

 

What part of Kansas are you in lexna? there is a training center the head man is JC Deal that may be a possibility. Also we have had problems with the panic button on the remotes staying engaged. Could this be a problem maybe on the spare remote. Have the dealer replace the buttons on the remote and replace the batteries.

 

My 2004 Crossfire developed some serious problems after seven months and 7,000 miles.

After four unsuccessful trips to the dealer to get the same problems fixed the dealer's service person suggested that I shouldn't bring the car back for those problems.

I took the car to three other dealers in the area. Two refused to work on it and the third found none of the recurring problems with the car even though I had shown one of their technicians two of them. When I picked up the car the seat was in the full forward position which I took as a subtle hint not to bring the car back.

After several e-mails to Chrysler requesting that they take it back since it qualified as a lemon per the Ohio law I took the car back to the original dealer at their request. They installed the window fix described in the TSB and replaced the entire instrument cluster in order to get the clock to keep time. Though they had the instrument cluster in stock that took 10 days. None of the other original problems had been fixed. When I picked up the car I found that it had been fitted with a whole new set of squeaks and rattles (a screw fell out of the dashboard as I was pulling out of the dealer's lot) and a fresh set of gouges had been added to the door sill.

DSCN12442.jpg

I interpret the damage as an indication that I should not take the car back to the dealer again.

I have repeatedly e-mailed Chrysler with no result.

I have spoken to Chrysler's regional service representative who treated me scornfully and told me that they would not reimburse me for the car (he also suggested that the damage to the door sill was caused by a shopping cart).

I have spoken to the owner of the chain of dealerships I bought the car from (Jim Brown of the Classic chain) with no result.

I have mailed Chrysler the card included in the manual for people who believe they have a lemon with no result.

After ten months of pursuing this it is clear to me that once Chrysler and it's dealers have your money they have no interest in abiding by the part of the sales contract that requires them to remedy defects in the product that they have sold or reimburse the purchaser for defective vehicles.

 

John,

Well thankfully the GM of the dealership agrees with me that DC needs to do something about this. So i think i am in a decent position to get a replacement. And if DC will not replace the car I think the dealership may be able to do something. I live in a small town and have bought 5 dodge trucks the Crossfire and a Durango from them in the last 8 years so they would really like to keep me happy. And i use the method that i learned from my father. (Kill them with Kindness) No matter how bad it gets and how sh**y they get, never ever let them see you upset. And I have made sure to follow every step that is in the lemon law and made sure that everytime i talk to someone about the car that it is documented.

BTW I will probably be put to rest in my barracuda. I have had it since i was 9 and spent about 10 years restoring it and a lot of lunch money.

 

What year Cuda do you have 65'ish? I used to have a 71' Challenger Convertible (sold it last year) and even though it was a great car the fit and finish had a lot to be desired. Will say though both the Cuda and Challenger are great looking cars. Only had a 383 in mine but still had a lot of zip in it.

 

Sounds like you've gone through a bunch of nonsense. If your car qualifies as a lemon under the Ohio law, then you need to do more than email them. Try contacting your state's attorney general (I may be wrong, but that would probably be the correct department for the lemon law).

 

65fish, I have been calm cool and collected in my dealings with Chrysler and the dealer and I haven't gotten any results.

rapjunkie, though I doubt that the Ohio Attorney General will take any interest I have obtained a copy of the official complaint form and will be sending it in. Someone here was kind enough to send me the url for a website for unhappy Chrysler customers. They recommend sending a complaint regarding the safety related defects to the NHTSB and I'm working on that.

While I've seen a couple of posts here from people who got replacement cars they seem to have been long term (as in 20+ years) regular customers of their respective dealers. I suspect that their dealers replaced the cars, selling the lemons as used cars and took the financial loss knowing that they would recoup it through subsequent sales. Since I kept the last new car I bought (a Mitsubishi Eclipse) for 12 years I doubt that the dealer feels any incentive to try keeping me as a customer. My insistence on reimbursement rather than a replacement Crossfire is also a disincentive to the dealer.

Goodenough and 65fish have not reported getting replacement cars (though Goodenough was promised one).

During my phone conversation with Chrysler's local service rep he indicated that Chrysler would not reimburse me for the car. My experience so far has led me to conclude that Chrysler does not feel that it has to comply with lemon laws or the warranty that it advertises.

 

Well around here you have to goto court to get your car replaced. Here are a couple links that might help: link 1 link 2

 

This should like what they are doing to you?



My car has clear problems. Can't I just get the manufacturer to replace the car myself?

In most cases, the answer to this question is "No!".

Each manufacturer has departments they refer to as "customer satisfaction,", "quality care," etc., which the customer must call in case of problems. Usually, these departments were created to give the customer a "caring feeling" when he/she has a concern or problem with a vehicle. However, if you use the words "lemon law", "lawyer", or "replacement vehicle", the conversation typically ends. Some of the promises made to the unhappy customer include further review of the situation, consulting with your dealer, speaking with a superior or some other claim. The manufacturers' strategy is to delay you from doing anything, thus you continue to believe they will resolve the situation.

To their way of thinking, you may get fed up and sell the car or trade it in and buy another one. Then the manufacturer will not have to accept the financial obligation and disclosure requirements that go along with their buying the car back as a "lemon". Even in those cases when a refund or replacement is offered, the manufacturer may not give you what you are entitled to under the Lemon Law. You may end up paying thousands of dollars in mileage fees, taxes and other charges, which the law requires them to pay!

Since our clients pay no attorney's fees, there is no reason for you to represent yourself in these cases.

 

I think you are 100% absolutely correct Black SRT. But there is one card up my sleeve. Fortunately, I work in the Motion Picture Business, and My thoughts are, I am willing to bet Chrysler would snap to if there were to be some sort of...say...really bad publicity to be aired in Southern California. Also a very close, close personal friend that works for Maria Shriver who is our Governor of California's wife.
My friend heads up the states promotion for small business goods & services. I may just drop her an email, no not personal enough. A very detailed description of how Daimler Chrysler Co. LLC/ as well as Chrysler Financial chooses to treat the small Crossfire community.

For all those who would like to be apart of this document that will be sent. Please send me an email with either an attachment or as close to "Word" document form as you can. I will then reproduce your words, word for word on a Microsoft "Word". DOC Then will be submitted. We'll all CROSS our fingers X'ed. Ha ha no pun intended.

 

I've been having alarm problems too. I've talked to 65fish about this, but I'll fill in everyone else too.

At about 7 months, and 7,000 miles, my alarm started going off for no reason. I returned it to the dealer as the frequency of the alarms was increasing. It was happening daily.

They replaced the "alarm module" which took a week since a part was on back order. They were certain that was the problem. When i picked it up yesterday and was so happy to get it back without the alarm issues... then the alarm went off about 20 minutes later.

It is now back at the dealer, and they are trying to figure it out still. I'm glad when I brought it back, i activated the alarm by locking the doors right inside the dealer shop... and there went the alarm right in front of all the techs. So at least now they know i'm not full of sh*t.

Ill keep you guys up to date. Michigan lemon law gives them 3 tries to fix it. Id hate for it to get to that point, but luckily we have these laws to protect us.