www.dbuys.com?
I'm considering purchasing a TV from dbuys.com. I recently discovered this website and found that they have unbelievably low prices. Their price for the LCD TV I'm looking at purchasing is much less than what it sells for at Best Buy and Amazon.
I'm wondering if any of you have purchased anything from this website and how your experience was?
Thank you for your input.
I'm wondering if any of you have purchased anything from this website and how your experience was?
Thank you for your input.
Last edited by InfernoRedXfire; Jan 30, 2011 at 08:19 PM.
Lots more to go with this, but you get the idea.
Canon 5d Mark ll
***BUYERS BEWARE***
DBuys.com misleads and lies about selling Canon USA Cameras.
DBUYS.com are NOT authorized CANON dealers. DBUYS.com sell Gray market cameras with NO Canon WARRANTY cards even after specifying with the sales people and their customer service people that you want to buy a USA Canon Camera & USA Canon Warranty.
Once you have the camera and realize the scam, they will promise to send warranty cards, to prolong the return time period and then charge re-stocking fees or deny returns with RMA.
They have my $3600. I have no Warranty and its not covered by Canon. They have sent me two defective cameras with the promise of USA warranty cards and have not delivered and will not allow returning the product. Beware, they know the system and will scam unsuspecting customers!
Beware, they rip off their customers with bad shipping practices!
I ordered a panasonic camera from them. It was ordered with 2-3 days shipping at 24.99.
The camera arrived after 5 days (2 days processing and 3 days shipping) however it was shipped GROUND!(which is free on their website).
They substituted the 2-3 days shipping for ground since it would arrive within the time you ordered it. - however they will not reimburse you for the money you paid extra for shipping which you did not get!!!!
Do not do business with - poor customer service - waited hours on the phone to speak with a service representative.
Potential Customer Beware! DBuys.com - The Internet Megastore sells gray market/import cameras as US market ones. This has happened to me! I ordered Canon 5D Mark II camera (order# 0398453F) that was advertised as "...Condition: Brand New, USA Warranty." Upon arrival, I noticed that standard Canon registration card is missing but instead there was "home-made" card that required me to register camera at Brooklyn's P.O. Box. The 800 number for the warranty repair was "disconnected or no longer in service." Local dealer at Murphy’s Camera upon looking at the box and warranty card told me that this is gray market camera. I called dbuys and asked for refund. They tried to mislead me again by swearing that it was indeed US market model, and offered me “to order the warranty card from Canon for my camera’s serial number”. After I told them I did not want the camera of questionable quality, they offered to give me 3 years extended warranty for free. Finally, they told me to send camera back but advised about restocking fee. I'm in process of reversing the charges. However, it took me a lot of nerves and missed day of photography. And it is still not over. Please, use reputable sellers. This one is not! I would give it 0 if I could.
They said they will give me the tracking number, but they did not. So I tried to call to cancelled the order. I followed the instruction, but it was on hold for many times, wasting me an hour.
Finally, I called the ext 518, still get transferred to the "on hold" line.
I think they call caller ID, which they did not even answer my call and switch it to "on hold" line.
Called half hour later, finally the gentleman took my call. This is the best Dbuys.com done for me so far. I cancelled the order and they totally agreed since they have NO stock.
NEVER NEVER will I buy from them again.
Ordered a Yamaha RX-V663 receiver through these guys. Receiver was delivered quickly however the HDMI inputs/output were defective. Also come to find out the product was grey market. Unable to exchange or return the product due to dbuys policies. Bottom line....don't let the price fool you. Avoid this seller.
Bought a camera from Central Digital, which claims on most product pages, "Shop with confidence! All products we carry are factory sealed, complete with all factory supplied accessories, and a full manufacturers USA warranty."
It just wasn't true. This was obviously an imported item, because it came with a non-USA power cord. This camera company does not warranty products that are not purchased in this country.
Flat out fraud. Plain and simple.
Canon 5d Mark ll
***BUYERS BEWARE***
DBuys.com misleads and lies about selling Canon USA Cameras.
DBUYS.com are NOT authorized CANON dealers. DBUYS.com sell Gray market cameras with NO Canon WARRANTY cards even after specifying with the sales people and their customer service people that you want to buy a USA Canon Camera & USA Canon Warranty.
Once you have the camera and realize the scam, they will promise to send warranty cards, to prolong the return time period and then charge re-stocking fees or deny returns with RMA.
They have my $3600. I have no Warranty and its not covered by Canon. They have sent me two defective cameras with the promise of USA warranty cards and have not delivered and will not allow returning the product. Beware, they know the system and will scam unsuspecting customers!
Beware, they rip off their customers with bad shipping practices!
I ordered a panasonic camera from them. It was ordered with 2-3 days shipping at 24.99.
The camera arrived after 5 days (2 days processing and 3 days shipping) however it was shipped GROUND!(which is free on their website).
They substituted the 2-3 days shipping for ground since it would arrive within the time you ordered it. - however they will not reimburse you for the money you paid extra for shipping which you did not get!!!!
Do not do business with - poor customer service - waited hours on the phone to speak with a service representative.
Potential Customer Beware! DBuys.com - The Internet Megastore sells gray market/import cameras as US market ones. This has happened to me! I ordered Canon 5D Mark II camera (order# 0398453F) that was advertised as "...Condition: Brand New, USA Warranty." Upon arrival, I noticed that standard Canon registration card is missing but instead there was "home-made" card that required me to register camera at Brooklyn's P.O. Box. The 800 number for the warranty repair was "disconnected or no longer in service." Local dealer at Murphy’s Camera upon looking at the box and warranty card told me that this is gray market camera. I called dbuys and asked for refund. They tried to mislead me again by swearing that it was indeed US market model, and offered me “to order the warranty card from Canon for my camera’s serial number”. After I told them I did not want the camera of questionable quality, they offered to give me 3 years extended warranty for free. Finally, they told me to send camera back but advised about restocking fee. I'm in process of reversing the charges. However, it took me a lot of nerves and missed day of photography. And it is still not over. Please, use reputable sellers. This one is not! I would give it 0 if I could.
They said they will give me the tracking number, but they did not. So I tried to call to cancelled the order. I followed the instruction, but it was on hold for many times, wasting me an hour.
Finally, I called the ext 518, still get transferred to the "on hold" line.
I think they call caller ID, which they did not even answer my call and switch it to "on hold" line.
Called half hour later, finally the gentleman took my call. This is the best Dbuys.com done for me so far. I cancelled the order and they totally agreed since they have NO stock.
NEVER NEVER will I buy from them again.
Ordered a Yamaha RX-V663 receiver through these guys. Receiver was delivered quickly however the HDMI inputs/output were defective. Also come to find out the product was grey market. Unable to exchange or return the product due to dbuys policies. Bottom line....don't let the price fool you. Avoid this seller.
Bought a camera from Central Digital, which claims on most product pages, "Shop with confidence! All products we carry are factory sealed, complete with all factory supplied accessories, and a full manufacturers USA warranty."
It just wasn't true. This was obviously an imported item, because it came with a non-USA power cord. This camera company does not warranty products that are not purchased in this country.
Flat out fraud. Plain and simple.
Thanks. I am very familiar with the situation with grey market cameras. I don't know that there is the same situation in the TV market. But given their bad reviews for cameras, the risk is not worth the savings on the TV.
I'm going with Best Buy so in the event I ever have an issue, I can deal with them face-to-face.
I'm going with Best Buy so in the event I ever have an issue, I can deal with them face-to-face.
They have bad reviews for TVs and other items as well. They also go by: CameraClub.com, IbuyDigital.com, Ibuyplasma.com, and Real Deal Shop. What I find interesting about sites like this, is that when you check them out on resellerRatings or other review sites, they either get a 1 star review or a 5 star review from customers. I am always wary of sites like this. Generally the 5 star reviews are fake reviews by the site owners.
Originally Posted by bmorgan
I am always wary of sites like this. Generally the 5 star reviews are fake reviews by the site owners.



