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Annoying black screen when opening posts?

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Old Mar 22, 2019 | 01:38 PM
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GraphiteGhost's Avatar
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Default Annoying black screen when opening posts?

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Last edited by GraphiteGhost; Oct 6, 2021 at 06:30 PM.
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Old Mar 23, 2019 | 09:34 AM
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UrbanE's Avatar
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Default Re: Annoying black screen when opening posts?

I’ll second that

can it be removed. It’s super annoying.
 
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Old Mar 26, 2019 | 11:31 PM
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Default Re: Annoying black screen when opening posts?

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Last edited by GraphiteGhost; Oct 6, 2021 at 06:30 PM.
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Old Mar 29, 2019 | 09:42 AM
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Default Re: Annoying black screen when opening posts?

Originally Posted by GraphiteGhost
Used to only open ONCE when reviewing posts, now it opens on EVERY post I open. It is QUITE annoying that 'CHECK OUT WHATS NEW' screen, I am pretty sure just about everyone has seen it and I know I would like it to GO AWAY!!! PLEASE...

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I have never seen it, have you changed your preference settings?
Ask Valk for help.
 
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Old Mar 29, 2019 | 09:51 AM
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Default Re: Annoying black screen when opening posts?

Originally Posted by onehundred80
I have never seen it, have you changed your preference settings?
Ask Valk for help.
I haven't experienced this
You can send a PM to IB Cheryl on the Internet Brands team here explaining the issue you are experiencing
 
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Old Mar 29, 2019 | 04:35 PM
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Default Re: Annoying black screen when opening posts?

It just happened to me once for the first time.
 
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Old Mar 29, 2019 | 05:49 PM
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Default Re: Annoying black screen when opening posts?

Hey guys, thanks for letting us know. The onboarding screen shouldn't be appearing over and over again, so I'm discussing this with our tech team and seeing what they can do about the issue. Thank you for your patience!
 
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Old Mar 29, 2019 | 05:54 PM
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Default Re: Annoying black screen when opening posts?

So, we are unable to reproduce the issue on our end unfortunately. If you guys come across the screen again, can you take a screenshot and post it here, as well as give details on how often it shows up? Also, what device/browser you are using would help as well.

Thanks!
 
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Old Mar 29, 2019 | 06:41 PM
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Default Re: Annoying black screen when opening posts?

Originally Posted by IB Cheryl
So, we are unable to reproduce the issue on our end unfortunately. If you guys come across the screen again, can you take a screenshot and post it here, as well as give details on how often it shows up? Also, what device/browser you are using would help as well.

Thanks!
Only once for me but it was today. It was on Windows 10.
You still have not corrected problems with small case letters being used for starting sentences on my iPad.
It seems to me that you guys make one step forward and two steps back, do you have any experienced programmers or just interns?
This site is going downhill, change for the sake of change is useless, go back to what it was before and do little changes one at a time and not wholesale rework of the programming.
 
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Old Mar 29, 2019 | 06:53 PM
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Default Re: Annoying black screen when opening posts?

@onehundred80 The auto capitalization issue we were able to replicate and has been fixed on our end, and we have not received any other complaints of it since our tech team took care of the issue.

Unless I get reports of the auto capitalization issue from another user, we are considering the issue resolved. I would appreciate you either PM me with the issues you are having, or keep the conversation going on the original thread so as to not interfere with the issues others need help with.
 
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Old Mar 31, 2019 | 11:41 PM
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Default Re: Annoying black screen when opening posts?

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Last edited by GraphiteGhost; Oct 6, 2021 at 06:30 PM.
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Old Apr 1, 2019 | 12:54 PM
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IB Cheryl's Avatar
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Default Re: Annoying black screen when opening posts?

Great, let me know if the issue comes up again.
 
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Old Apr 2, 2019 | 09:48 PM
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Default Re: Annoying black screen when opening posts?

I’ve noticed that it comes up every time I open the site on an iPhone or iPad

aitomatically opens in mobile version. I switch to full version

first click on any message and the black screen pops up

everytime
 
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Old Apr 3, 2019 | 12:45 PM
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IB Cheryl's Avatar
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Default Re: Annoying black screen when opening posts?

Our tech team is rolling out the changes to rid of the onboarding screen in the situation you described. It should no longer show up in the next week or so. Feel free to follow up next week if it continues then.
 
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Old Apr 3, 2019 | 01:10 PM
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UrbanE's Avatar
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Default Re: Annoying black screen when opening posts?

Thank you

I have also experienced it twice today on a PC

Window 10 all latest updates
Mozilla is the browser
Haven't experienced it with IE 11
 
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