Warranty Transfer to Mercedes-Benz Service?
Warranty Transfer to Mercedes-Benz Service?
I think all Crossfire owners should petition Daimler-Chrysler to transfer our warranties from Chrysler service to Mercedes-Benz service.
My own experience with Chrysler service has not been terrible, but it's clear that they don't treat the Crossfire any differently than any other Chrysler product. I expect this will bite all of us in the rear eventually, and we've heard many horror stories on this forum of specific incidents.
Crossfire service should be identical to SLK320 service, which the Chrysler dealership simply does not provide and seems incapable of comprehending. These cars simply belong in a Mercedes-Benz service center, not Chrysler. Crossfire will only become more of a ******* child to Chrysler service when this model is discontinued.
Does anyone know where such a petition should be filed? I'm afraid the complaint would fall on deaf ears no matter where it is sent, especially to Chrysler.
My own experience with Chrysler service has not been terrible, but it's clear that they don't treat the Crossfire any differently than any other Chrysler product. I expect this will bite all of us in the rear eventually, and we've heard many horror stories on this forum of specific incidents.
Crossfire service should be identical to SLK320 service, which the Chrysler dealership simply does not provide and seems incapable of comprehending. These cars simply belong in a Mercedes-Benz service center, not Chrysler. Crossfire will only become more of a ******* child to Chrysler service when this model is discontinued.
Does anyone know where such a petition should be filed? I'm afraid the complaint would fall on deaf ears no matter where it is sent, especially to Chrysler.
Re: Warranty Transfer to Mercedes-Benz Service?
Scott I think you have an excellent idea with transferring the warranty to MB but unfortunately it is one that I don't think is possible. The reason is that even though that Mercedes Benz and Chrysler are owned by the same part company Daimler-Chrysler both companies are independent entities. I think in the end the best we can do for service is locate independent garages that specializes in servicing Mercedes Benz. However, I still would be happy to join your petition.
Re: Warranty Transfer to Mercedes-Benz Service?
Originally Posted by ssscott75074
My own experience with Chrysler service has not been terrible, but it's clear that they don't treat the Crossfire any differently than any other Chrysler product.
Hmm, I don't think that's going to work.
Re: Warranty Transfer to Mercedes-Benz Service?
I am not sure it can't happen. DC has a van called the Sprinter that is marketed by Freightliner, Dodge and MB and for a long time you had to go to the "badge" dealer for service but now you can take it to Dodge, Freightliner or MB. Maybe ? ...
Re: Warranty Transfer to Mercedes-Benz Service?
Originally Posted by thegoalie
Dear Chrysler, the dealerships treat our Crossfires no differently than the rest of your crappy cars.
Hmm, I don't think that's going to work.
Hmm, I don't think that's going to work.
Re: Warranty Transfer to Mercedes-Benz Service?
Originally Posted by ben47
If you want MB service, then spend the extra $$$ for a MB. Your idea to transfer warranty will NEVER fly...
Re: Warranty Transfer to Mercedes-Benz Service?
Originally Posted by stryfox
Problem is I have read here that many MB dealers will not work on the crossfire even if it is customer pay.
What I meant above was... if you want MB service, then buy a MB vehicle, don't expect them to fall all over a reskinned SLK which sold for $10k less.
Re: Warranty Transfer to Mercedes-Benz Service?
It one thing to take your car to the dealership for warranty work, but when the car needs maintenance beyond the warranty period I have seldom found the dealership to be the best pace to get it repaired. In every city I have lived in I have discovered there is network of mechanics that range from general maintenance to specialized areas of expertise that they themselves trust and will refer others to. Those are the garages you want to have working on your car, not the others.
Re: Warranty Transfer to Mercedes-Benz Service?
Idaho makes a great point and I could not agree more. Most cities have specialty shops that were started by very talented tech's and provide far superior service to dealerships, one has to do some research to find the good ones but it isn't to hard. Most dealerships don't intend to screw up things but understand they really only want to sell cars and repair work is just a necessary evil, on the other hand independent repair shops only do repairs and that IS their only means of revenue - do or die.
Re: Warranty Transfer to Mercedes-Benz Service?
Originally Posted by Idaho
It one thing to take your car to the dealership for warranty work, but when the car needs maintenance beyond the warranty period I have seldom found the dealership to be the best pace to get it repaired. In every city I have lived in I have discovered there is network of mechanics that range from general maintenance to specialized areas of expertise that they themselves trust and will refer others to. Those are the garages you want to have working on your car, not the others.
Re: Warranty Transfer to Mercedes-Benz Service?
Originally Posted by ssscott75074
Agreed. Of course. My point is I want my car to be serviced properly while it's under warranty. Chrysler doesn't follow the service plan that the Crossfire is designed for.
Re: Warranty Transfer to Mercedes-Benz Service?
Originally Posted by rakoom2002
Didnt Mercedez just sell chrysler to Cerebrus?
Not only the XFire, 300C, Charger ,defunct Magnum and Pacifica all have previous gen C-Class components but we should be OK for years to come. At least 5 as dictated by law.
Sprinter (made by M.B) deal goes until M.B changes model, Dodge has to look at making their own or pulling out, V.W now in picture as Chrysler will bulid minivan for them.
Merry Christmas to all Dr Mike
Last edited by DrMike; 12-21-2007 at 08:33 PM.