Originally Posted by Defrostyman
You have a bad transformer. I had the same problem when I first installed mine. You need to contact Mopar and they will ship you a new transformer. I think I had to send mine in first and then they shipped me a replacement.
Hey Defrostyman,
What number did you call to reach MOPAR to get them to send the replacement transformer?
I have the same problem and the parts computer at the dealership does not show a separate part number for just the transformer, only for the entire kit. I know these guys so they're not trying to be funny although they might not know where to look.
Customer support at Chrysler is saying the same thing and says that because it is an after market accessory, they can't help.
Any info you can provide would be greatly appreciated.
Thanks.