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Old 07-25-2007, 03:53 PM
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62thunderbird
62thunderbird is offline
Join Date: Jun 2007
Location: Grand Rapids, Michigan
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Default Old Topic: Luggage

Picked up my 05 Limited Coupe last month with 9 miles on it. Dealer never heard of free luggage. Contacted Chrysler Customer Svc., and they said they would contact the dealer's parts dept. to get me my luggage... Yeah, sure.

So I called TRG, a fulfillment house that coordinates the luggage for DCX. Gerry Clawson (324-692-0717) is the only person at TRG with whom you should ever talk about Xfire luggage. She receives a report every Tuesday listing the sold cars eligible for the luggage and the new owner's addresses. She then sends them the bags. If you ain't on the list, you ain't gettin' the luggage.

I ain't on the list. Something about cars involved in dealer trades, yadda, yadda, yadda. She said she will contact Chrysler and chase down the situation, so I'll keep you posted. Nice lady, actually. Just doing her job.

And I never got the Nav CDs either. You know, it shouldn't be this hard.