Originally Posted by CrossfireRSSS
I know many a mechanic who once they have completed the work the car was brought in for, they of course need to test drive it. It is possible the mechanic jumped into the car to see what it would do and possibly pulled, pushed or turned the wheel hard causing this failure. I am not saying this is what happened, I am just saying it is possible, also it could be just plain old mechanical failure. The first year of almost any car has usually had more problems than the following years, plus things happen. I would talk to the service manager and if I must discuss it with whomever worked or test drove the car afterwards.

It is not possible a mechanic caused this, the reason for the car being in the shop was this clockspring/steering failure, nothing else. Nobody but myself has driven this car for 5 months.