[quote=golfergal]One would think so...afterall, when he answered the phone, he identified himself as "parts department..ha..

My sister was at her local dealership for her Pacifica and was waiting for her car..the parts guys were milling around within ear shot of her discussing the following:
How much longer until they get off work...
When can they take their next break...
Whose turn was it to answer the phone...
and the clincher...one guy was going around the corner spreading peanut butter on a cracker and stuffing them in his mouth, one after the other...and returnng to the counter...every few minutes, he'd go around the corner to where she was sitting and spread more peanut butter on his soda cracker..hiding it from his co-workers...

Guess his lunch break couldn't come soon enough.

Oh well...I just want my mirror replaced...

[/QUOTE

Let us hope your need isn't greater than their combined ability to deliver.

You know Gal my local dealer is very competent. They always seem to be able to deliver. Isn't it strange the difference in capabilities between the two dealers when they probably are both five star dealers?