For those who are new to ownership and those who have still yet to recieve their gear keep reading! I have just recieved my gear exactly 1 week from purchase of my car :shock: . My dealer had no clue on the luggage system since they have really sold no crossfires :cry: . I let them know that they are the ticket to my luggage arrival in that they need to fill out a form after my purchase of the vehicle. I also let them know to contact Chryslers main offices to find out everything they need to know to get the ball rolling! Trust me = if you stay on top of this = your luggage is just a few days away!!! Mine arrived UPS (ground) from St. Louis! Oh ... if you are still having problems call: 1-866-871-1326 and ask for Kelly (if the above is followed you should have no problems).