Originally Posted by atlantaGrant
Took my SRT-6 to Dallas Dodge (Dallas Georgia, thx Coyote). Went in to get IC pump replaced. Got it back next day with no issues. They got the part from Atlanta so shipping didnt delay, and Bill from service asked me to print out the x-fire forum posts that described the misdiagnosis of the problem as an air temp sensor problem so he could show the tech. An srt certified tech worked on it as well. Except for the $130 oil change that was sort of thrown in there, id have to say it was a pretty good experience. Driving out to Dallas (which is a hike from midtown) probably saved me a couple days hassle. The 3 year manuf warranty was still in effect and covered the pump, labor, and one day car rental.
Grant, Glad to hear that they were able to take care of the problem so quickly. They have always
taken good care of my SRT-6 and I would recommend them to anyone who asks. Sorry about the
oil change... I kinda got stuck on that as well... I.e. I bought the car at Dallas Dodge, and they
had a promotion of "Free" oil changes for life. Thought that was good, but didn't read the mice
type which stated that "special" vehicles and those needing synthetic oil would incur a "surcharge" for the oil. So, after the first $100.00 "Free" oil change, I raised a bit of hell, and
asked them how a price per quart of oil could be called a "surcharge" when it was more than the
price of the same oil at Autozone. Long story to short, I now bring my own oil when I need a
change and they do the work for free. So, did you ask for an oil change as part of the service?
Anyway, glad to hear you're back on the road. Hope you have many miles of trouble free
driving pleasure.
Coyote