Brought my '05 into the dealer yesterday. Had two problems when I bought it a year ago, the driver's seat back didn't heat up and the dome light wasn't working correctly. When I brought the car in for inspection two weeks back the tech supposedly checked both problems and ordered the correct repair parts. Fast forward to yesterday. Bring the car in, service writer calls me in the afternoon and says, we ordered the door switch but that wasn't the problem, was the tabs that push on the door switch were both broken off (a problem previously reported by someone else on here). Obviously the tech never looked at them two weeks back. Wanted to know if the car was in an accident. I said not since I've owned it but maybe before but the car was sold to me this way. Service guy calls me back later and says, oops, we ordered the seat repair kit but we didn't know it doesn't come with the parts to fix the back...just came with the parts to fix the bottom of the seat. So, nothing was fixed on the car. Though they're supposed to have the seat fixed today because they can get a new seat back. Hopefully this will all pan out and at least I have their loaner....a Pacifica. Not my idea of a great vehicle.