By the way. Here is the letter that I am sending Chrysler to get my money back.

Two months ago, my 2004 Chysler Crossifire went into “limp” mode. This is when the car stays in 2nd gear and will not get out due to a electrical issue. The ESP/BAS light, ABS light, and stering wheel light were all on. I have never had anything happen to the vehicle, so I decided to take it to Maxwell Dodge here in Austin, Tx. They informed me that the ABS control module, spoiler motor, and some sort of air sensor were all bad. I thought it was very odd that all of these things could go bad all at one time so I asked Tim to speak with the technician to see if it was just one issue. Tim was quick to say he didn’t know what the main issue was and that I needed to order all of these parts (which was going to be well over $2500). After a few days, Tim called back to say that it was probably just the ABS control module that was bad and that it should take care of the problem. I then went to the dealership to have them start working on the car. I asked Tim if I could see the codes the car was producing and also speak with the technician. He wouldn’t let me see the codes and was not cooperative when asked about speaking with the technician. I asked Tim if they would guarantee the ABS control module they put in would work because of the $1200 I was paying. He would not guarantee anything and was still being very pushy to buy the part and get going. I decided, after the horrible service, that I would take my business elsewhere. Time looked at me as if I was stupid and then replied, “Oh, well, it shouldn’t be more than a couple hundred dollars for the diagnostics.” I had called a few days before that and all they were going to charge was one diagnostics fee and that was it. I argued with him that I was only supposed to be charged one fee. He came back with the bill (being only one diagnostics charge) and I took my car to Lambs Automotive here in Austin, TX. Lambs treated me with respect and told me they would try to get it fixed. They did the diagnostics and came to the conclusion that the Power train control module was bad and that it would be around $2400 to replace it. I decided to have them order the part and they replaced it. I didn’t find out until after it was fixed that the Powertrain Control Module was covered under the 8 years/80k miles emissions warrenty. I called Maxwell Dodge back and talked with Darrin Cheatham, the director of the service department. He was shocked that this had happened to my car and wanted to do anything to help me get a refund. This is why I am writing Chrysler. All the of the contact information for both Maxwell Dodge and Lamb Tire and Automotive will be at the bottom of this letter. I have also enclosed the original receipt from Lamb’s and my credit card purchase statemet.

Sincerely,
Nathan Steenport