Well. unfortunately Chrysler Customer Assistance doesn't score any points with me in terms of giving customers a positive feeling that they are doing everything they can to retain customers.

In today's climate and the current position that Chyrsler is in, one would think that they would at least give you the illusion that they are trying to do all they can to keep you happy, especially to a customer who drove home both a Crossfire and Pacifica on the same day.

First person who answered my call was much more understanding even though he couldn't give me any solutions but the second person was just trying to get me off the phone. She even went so far to clearly state to me that she was empowered to provide solutions and there was just nothing she could do for me except to ask me to wait indefinitely for my problems to be resolved.

I hope nobody else on this site ever needs to get help from them.

If anybody knows someone higher up in Chrysler I can write to, I'd appreciate suggestions.

I am having technical problems with my Crossfire and the dealership is actually performing incredibly but Chrysler is coming up short.