Thread: Code 3 pulley installed : Pulley rubs/not flat
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Old Apr 19, 2009 | 08:46 PM
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PA/XFIRE
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Thumbs up Re: Code 3 pulley installed : Pulley rubs/not flat
Originally Posted by PA/XFIRE
I SENT BRANDON A E-MAIL ON 4/13/09 RE: A 1/8" TO A 3/16" GAP BETWEEN THE FACE OF S/C CLUTCH AND THE REAR PLASTIC PLATE OF THE NEW MIDSIZE S/C PULLEY. HE RETURNED MY E-MAIL THE SAME DAY AND ASKED ME HOW MANY SPACERS I USED AND DID THE PULLEY WORK.ON THE EVENING OF APRIL 13TH AT 11:32 PM I SENT ANOTHER E-MAIL SAYING I DID NOT USE ANY SPACERS THATS NOT THE PROBLEM. ITS THE GAP THAT I CAN'T REDUCE BECAUSE IT WAS SUPPOSED TO BE MACHINED TO FIT.
TODAY SAT. THE 18TH 4:55 PM EST I STILL HAVE NOT HEARD FROM HIM. I TOLD HIM IN MY LAST E-MAIL THAT THE PULLEY WORKS NOW BUT IT HAS TO BE PUTTING TO MUCH STRESS ON THE PULLEYS PLASTIC BACK PLATE AND I DON'T KNOW HOW LONG IT WILL LAST.I RESENT MY LAST E-MAIL TODAY.
WHEN I INSTALLED THE ORIGINAL 63 MM CODE 3 S/C PUULLEY, IT CAME WITH INSTRUCTIONS THAT THE SPACE BETWEEN THE PULLEY AND THE CLUTCH SHOULD BE 20 TO 30 THOUSANTS.JUST A HEADS UP TO EVERYBODY, FROM WHAT I'M READING AND EXPERENCING THE CODE 3 PULLEYS ARE A PROBLEM AND SO IS THEIR CUSTOMER SERVICE.
READY TO PUT ON THE 178 CRANK PULLEY REMOVE THE CODE 3 PULLEY AND SEND IT BACK AND GET A REFUND.LETS SEE WHAT HAPPENS. "PISSED IN N.Y. ILLCYA
RECEIVED E-MAIL FROM BRANDON TODAY, HE IS SENDING ME ANOTHER MIDSIZE PULLEY. I THANKED HIM FOR HIS RESPONCE AND SERVICE.HOPEFULLY THIS WILL TAKE CARE OF MY PROBLEM.I MAY HAVE
COME ON A LITTLE STRONG WITH THIS ISSUE,BUT
ULTIMATLY I THINK ALL THE MEMBERS OF THE FORUM
SHOULD BE MADE AWARE OF POSSIBLE PROBLEMS WITH A VENDORS PRODUCTS OR CUSTOMER SERVICE.
THAT BEING SAID WE SHOULD ALSO GIVE A VENDOR
CREDIT FOR GOING BEYOND THE CALL OF DUTY. THAT ENDS MY SERMON FOR TODAY. ILLCYA
 
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