Originally Posted by downwardspiral
If you bash a company like that you have to explain what made you feel that way. They offer products that nobody else bothers to make (or provide) at reasonable prices. They are a small business, so they may not be the fastest to respond. From what I have seen, they always follow through with their sales. I don't think they are going to stiff anyone on this forum, it is too good of an outlet to sell their products that are catering to such a small niche.
even small buisnesses should return emails and calls. for example: i have emailed rob at needswings AND jake at eurocharged repeatedly about a 180 thermostat. nither person or anyone from either company has bothered to reply. so i emailed pte for the same part and he responded within 24 hrs with all the info pricing and shipping info i needed. NOW thats customer service
as far as reasonable prices? 800$ for a dual cai? 500 to 1000 for a tune? it wasnt until a certain person put a supercooler for sale 130$ cheaper with shipping included that prices came down to 350$ from 450$ draw your own conclusions.