Originally Posted by zalsaigh
Thank you for all of those contributed to my threads (spare tire and cup holder), in particular, dwightdmagee, who helped me download the owner manual. It helped to find the cup holder. It is stuck in place and I wonder if anyone can suggest a way to free it. Also, the ash tray has the same problem, stuck and it wont' open. I have been a member of the mercedes forum for many years and now I am enjoying a new group of friends. Thank you again.
If you look into my sigline, you'll see that I am a new owner, too. I had the OPPOSITE problem: My cupholder would not STAY DOWN!
I replaced it with the "Storage Bin" from the Basic model - totally happy now!