Old Sep 22, 2009 | 01:56 PM
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TheDon
Joined: Jun 2008
Posts: 161
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From: Connecticut
Default iPod ready Pioneer DEH-2100ib Install and Colormatch

Hey all,

I purchased the Pioneer DEH 2100ib for the iPod compatibility. I didn't want a front USB or Aux adapter, I wanted something I could route behind the dash so that I wouldn't have to plug and hide my Ipod every time I park (stealing).

Before:

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During:

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After:

Note iPod in passenger net:

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The only downside IMO, is Pioneer. Their customer service is horrible. The manual states this unit works with the iPod mini, it doesn't. After 18 minutes holding on their 1-800 line, I hung up and sent them an e-mail. Once my iPod was plugged in my display would just show "Set Up" forever.

The Cliffs:

-I get an e-mail back from a Mike at Pioneer customer service. His reply states I should call in so that they can better assist me .

-I tell him I already did, and waited for 18 minutes. Also, the call center was closed by the time he wrote back. I explain the issue, again.

-Mike tells me their receiver doesn't ever display "Set Up". Then concludes I should visit a nearby retailer to see if they can fix it.

1. It's a brand new stereo, I'm not driving an hour to pay a retailer to "fix it".
2. I can't believe their own CS Reps don't know their product. It's all over Google that customer are having the "Set Up" glitch.

Anyway, I bought a new iPod nano. It was about time anyway.
 

Last edited by TheDon; Sep 22, 2009 at 02:07 PM.
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