iPod ready Pioneer DEH-2100ib Install and Colormatch
iPod ready Pioneer DEH-2100ib Install and Colormatch
Hey all,
I purchased the Pioneer DEH 2100ib for the iPod compatibility. I didn't want a front USB or Aux adapter, I wanted something I could route behind the dash so that I wouldn't have to plug and hide my Ipod every time I park (stealing).
Before:
DSC_0719.jpg
During:
DSC_1284.jpg
DSC_1285.jpg
DSC_1287.jpg
After:
Note iPod in passenger net:
DSC_1293.jpg
DSC_1294.jpg
The only downside IMO, is Pioneer. Their customer service is horrible. The manual states this unit works with the iPod mini, it doesn't. After 18 minutes holding on their 1-800 line, I hung up and sent them an e-mail. Once my iPod was plugged in my display would just show "Set Up" forever.
The Cliffs:
-I get an e-mail back from a Mike at Pioneer customer service. His reply states I should call in so that they can better assist me .
-I tell him I already did, and waited for 18 minutes. Also, the call center was closed by the time he wrote back. I explain the issue, again.
-Mike tells me their receiver doesn't ever display "Set Up". Then concludes I should visit a nearby retailer to see if they can fix it.
1. It's a brand new stereo, I'm not driving an hour to pay a retailer to "fix it".
2. I can't believe their own CS Reps don't know their product. It's all over Google that customer are having the "Set Up" glitch.
Anyway, I bought a new iPod nano. It was about time anyway.
I purchased the Pioneer DEH 2100ib for the iPod compatibility. I didn't want a front USB or Aux adapter, I wanted something I could route behind the dash so that I wouldn't have to plug and hide my Ipod every time I park (stealing).
Before:
DSC_0719.jpg
During:
DSC_1284.jpg
DSC_1285.jpg
DSC_1287.jpg
After:
Note iPod in passenger net:
DSC_1293.jpg
DSC_1294.jpg
The only downside IMO, is Pioneer. Their customer service is horrible. The manual states this unit works with the iPod mini, it doesn't. After 18 minutes holding on their 1-800 line, I hung up and sent them an e-mail. Once my iPod was plugged in my display would just show "Set Up" forever.
The Cliffs:
-I get an e-mail back from a Mike at Pioneer customer service. His reply states I should call in so that they can better assist me .
-I tell him I already did, and waited for 18 minutes. Also, the call center was closed by the time he wrote back. I explain the issue, again.
-Mike tells me their receiver doesn't ever display "Set Up". Then concludes I should visit a nearby retailer to see if they can fix it.
1. It's a brand new stereo, I'm not driving an hour to pay a retailer to "fix it".
2. I can't believe their own CS Reps don't know their product. It's all over Google that customer are having the "Set Up" glitch.
Anyway, I bought a new iPod nano. It was about time anyway.
Last edited by TheDon; 09-22-2009 at 02:07 PM.
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Re: iPod ready Pioneer DEH-2100ib Install and Colormatch
Being on hold for 18 minutes isn't that big of a deal, at least to me anyways.
The receiver looks good.
Although I'll never really understand the purpose of an iPod mini / nano.
iPod classic's aren't that big to begin with, and they hold an astronomical amount over the nano's.. 8GB for 160GB for $100 is worth it to me.
The receiver looks good.
Although I'll never really understand the purpose of an iPod mini / nano.
iPod classic's aren't that big to begin with, and they hold an astronomical amount over the nano's.. 8GB for 160GB for $100 is worth it to me.
Re: iPod ready Pioneer DEH-2100ib Install and Colormatch
Originally Posted by nox1s
Being on hold for 18 minutes isn't that big of a deal, at least to me anyways.
The receiver looks good.
Although I'll never really understand the purpose of an iPod mini / nano.
iPod classic's aren't that big to begin with, and they hold an astronomical amount over the nano's.. 8GB for 160GB for $100 is worth it to me.
The receiver looks good.
Although I'll never really understand the purpose of an iPod mini / nano.
iPod classic's aren't that big to begin with, and they hold an astronomical amount over the nano's.. 8GB for 160GB for $100 is worth it to me.
I work in customer service for a large insurance company, 18 minutes is *much* too long of a wait. Honestly, the rule of thumb for good CS is any hold over two minutes should be offered a call back.
I picked the nano as I was certain it was compatible with the head unit. I doubt I'll ever have over 4,000 songs anyway.
Re: iPod ready Pioneer DEH-2100ib Install and Colormatch
Originally Posted by TheDon
Thanks!
I work in customer service for a large insurance company, 18 minutes is *much* too long of a wait. Honestly, the rule of thumb for good CS is any hold over two minutes should be offered a call back.
I picked the nano as I was certain it was compatible with the head unit. I doubt I'll ever have over 4,000 songs anyway.
I work in customer service for a large insurance company, 18 minutes is *much* too long of a wait. Honestly, the rule of thumb for good CS is any hold over two minutes should be offered a call back.
I picked the nano as I was certain it was compatible with the head unit. I doubt I'll ever have over 4,000 songs anyway.
Especially in your case, as they already had your money. Terrible I know, but a sad reality. And do not get me started on out sourced tech support
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